Absolutely. Kitchener Clean has been serving businesses in the Waterloo Region since 2009 — over 15 years of professional commercial cleaning experience. Our team members receive four consecutive days of hands-on training before their first independent clean, and are re-trained whenever they begin at a new client location. We don't send people in untrained and hope for the best.

We work with businesses of all sizes across Kitchener, Waterloo, Cambridge, Elmira, and Woolwich. Our clients include professional office suites, tech companies, medical and dental offices, law firms, accounting firms, and co-working spaces. If your team works in it, we'll make sure it's a space they're proud to be in.

Every Kitchener Clean team member undergoes a background check through the Waterloo Region Police Service before they set foot in a client's building. We believe the trust our clients place in us is not something to take lightly — so we take hiring and screening seriously. Our team members are bonded, insured, and held to a high standard of professionalism on every visit.

Yes — Kitchener Clean carries $5 million in comprehensive liability insurance, which protects both our team members while on your premises and you as the client. This coverage is included as a standard part of every contract and is not an add-on. We can provide proof of insurance upon request.

Yes. We use UL ECOLOGO® and Green Seal certified cleaning products wherever possible. These are rigorous third-party certifications that confirm a product has been scientifically tested and audited for environmental safety. Our products are scent-free, non-toxic, and safe for your staff and clients. We also operate the Office Compost Program — Waterloo Region's first office food waste pickup service — as a further extension of our environmental commitment. Learn more at officecomposting.ca.

Yes. We offer flexible scheduling designed around your business hours — not ours. Early mornings, evenings or any combination that minimizes disruption to your team. We are also available for emergency cleaning situations at short notice. Just call us at (519) 513-3965.

We respond to cleaning emergencies whenever they arise. Whether it's a flood, a biohazard situation, a surprise client visit, or a last-minute event, we will do everything we can to accommodate you, coordinating with specialists in this area. Call us directly at (519) 513-3965 for urgent situations.

We invest in professional-grade commercial cleaning equipment and stay current with the latest advancements in the industry. This includes electrostatic sprayers for our Germ Protection Program, commercial carpet extraction machines for steam cleaning, industrial floor scrubbers and polishers for our Strip & Wax Floor service, and mobile scheduling and communication tools that allow our team and clients to stay connected in real time.

Our pricing is tailored to your specific needs — the size of your facility, the frequency of cleaning, and the specific services required. We do not offer one-size-fits-all pricing because we don't believe in one-size-fits-all cleaning. All pricing aligns with industry standards and ensures our team members are compensated fairly, in accordance with the Ontario Living Wage Network guidelines. Contact us for a free, no-obligation quote.

Sustainability is built into how we operate, not bolted on as an afterthought. We use ECOLOGO® and Green Seal certified cleaning products. We minimize packaging and chemical waste. And we operate the Office Compost Program — Waterloo Region's first and only dedicated office food waste pickup service, available to any business in Kitchener, Waterloo, Cambridge, and surrounding communities. Your office can divert food scraps, coffee grounds, paper towels, and more from landfill — on a weekly or twice-weekly pickup schedule. Visit officecomposting.ca to learn more.

We take training seriously because it directly affects the quality and safety of every clean. All Kitchener Clean team members receive four consecutive days of hands-on onsite training before their first independent assignment. Certifications include WHMIS (Workplace Hazardous Materials Information System), TDG (Transportation of Dangerous Goods), Hazardous Waste Management, and Working at Heights. When team members are introduced to a new client location, a supervisor works alongside them — we never send someone into a new environment without proper orientation.