(Originally Published September 23, 2018)
Wondering how to choose the best office cleaning service in Kitchener, Ontario - or anywhere across Canada? In part 3 of our Office Cleaning Kitchener Series, we'll give you helpful tips on how to find the best cleaning service for you and your business. With so many different options to choose from, finding the right one can be a challenge. With these tips, you'll easily narrow down your search! Want to learn more about commercial cleaners in Kitchener? Contact the cleaning experts at Kitchener Clean now!
Working with a professional commercial cleaning service is a great way to keep your office or workplace clean, sanitized, and healthier for everyone who spends time in it - from employees to customers. A clean office can also increase employee productivity, overall moral, and help reduce sick days! However, a poor quality cleaning company can make things harder at work, by causing disruptions and schedule conflicts, or by providing consistent inadequate cleans.
So, how do you choose the best service and ensure you end up working with high-quality, professional cleaners? Here are the top 7 things to look out for that will help you find the best commercial cleaning service!
Although you may not know a lot about cleaning techniques, your commercial cleaners should! When you work with the best cleaning service, you will soon discover that they know all the right techniques to provide a thorough clean and proper sanitation. Your cleaners will also know what tools to use and when it is appropriate to use them.
A professional cleaning company who cares about their work will have efficient and up-to-date cleaning tools. All staff will be well trained on all the tools and techniques, so if you have any questions or concerns regarding cleaning methods, they can quickly answer.
Before you choose a commercial cleaner, you should ask about their techniques, the machinery they use, and all sanitation methods. If staff can provide you with detailed information, that's a good sign you are working with a knowledgable company!
When you work with a professional cleaning service, you should feel good about what you are paying. Remember, however, that the cheapest price does not always mean the best service. If something looks too good to be true, it usually is! Still, the best commercial cleaners will be affordable and understand budget restrictions.
A professional company will work with you to find a plan and schedule that works well for all of your needs as well as your budget. Talk to your potential new cleaners to see what prices they offer, how many different plans they have, and what options fall within your budget.
At Kitchener Clean, we offer a wide variety of services ranging in price, so no matter what your budget, there is a service that's right for you! Click here to learn about our Leaf Levels of Service!
When you work with a great commercial cleaning company, you will quickly notice they are dependable and reliable. You are busy enough as it is! You should never have to worry about or guess when your cleaners will arrive at your office.
A professional, experienced cleaning company will work closely with their clients to create a cleaning schedule that works well for everyone. Since cleaning can create disruptions in the office, the best cleaners always do their best to avoid any unnecessary disruptions as much as possible while sticking to your schedule. Keep in mind that dependable cleaners also provide dependable work!
You can rest assured that every clean will be as good as the last. It is also a good idea to ask your potential cleaners for references to see what other clients have to say.
The best commercial cleaning company will always strive to provide their clients with the high-quality work. "Good enough" should not be your commercial cleaner's slogan! When you work with a professional cleaning company, you will soon see that they don't just meet your expectations, they actually exceed them!
A great cleaning service will also take pride in their work. When their staff arrives at your office, you'll see that they actually enjoy their work too. Cleaners who love what they do always meet more than just the bare minimum standards. When you work with the best commercial cleaners, you will never have to ask them to re-clean or re-do any work. Great cleaners will leave everything cleaner than you've ever imagined!
At Kitchener Clean, you will never need to re-clean anything! We promise to regularly follow-up with you to ensure that our Office Care Technicians have done a thorough job. We ensure that even the dirtiest and highest trafficked areas like your bathrooms, kitchen and staff rooms will sparkle.
When you work with an experienced company who values high-quality work, attention to detail will also follow.
The best commercial cleaners who care about their work and has all the right know-how will also pay close attention to detail. Sometimes, corners, and "often-forgotten" spaces like window ledges or under desks get left out during routine cleans.
However, experienced and professional cleaners will never skip over these often-forgotten places. They will take the time to clean under things, on top of ledges, around desks and other missed spots.
You should ask your cleaners what areas they spend the most time cleaning. If they mention cleaning under things instead of just around them, it is likely you are dealing with a company that pays close attention to detail!
One of the most frustrating things a business owner can face is working with a company that has poor communication or customer service. A great cleaning service will be easy to get in touch with, always speak to you professionally, and will also want to hear your feedback.
Remember, no one is perfect. Even the most experienced and professional companies may find themselves in a situation where a client or customer is unsure about or unhappy with their service. Situations like this separate great cleaners from unprofessional services. A great commercial cleaning company will not avoid feedback or constructive criticism. Instead, they will actively seek out feedback to ensure clients feel happy and all needs are met!
A professional cleaning service will always look for productive feedback, whether by encouraging online reviews and testimonials, asking over the phone or in person, or conducting regular check-ins with business owners.
The best commercial cleaning services will work hard to accommodate all of your workplace's unique needs. For example, many employees suffer from office allergies or asthma, which can be easily exacerbated by harsh cleaning chemicals.
A great commercial cleaning service will have environmentally friendly cleaning options, or exclusively use these products to ensure everyone at your workplace feels better, not worse, after a clean.
A great cleaning service will also work with you to find a schedule that fits best for everyone. Professional services understand that not all offices or workplaces are 9-5! Great cleaners will be at your office when you would most prefer, not whenever is most convenient for them.
Now that you have narrowed down your search, there is still some work to do! Before you finally select your new cleaners, you should have a conversation with them. Ensure you ask the following questions to help confirm that they align with the 7 points above, and that they will fit well with your current schedule and workplace environment.
If you have done your research and feel comfortable with your potential commercial cleaners, the final step is to ensure you are getting a fair price. The list below will help ensure that you are getting a good deal. Remember - a good deal doesn't mean the lowest price! It means a fair price. See how to ensure you work with a fair and reputable company:
Kitchener Clean is a locally owned and operated family business, so we treat our customers like we would treat our own family - with respect. We value integrity, consistency, and thoroughness with all of our clients. We also use non-toxic cleaning methods to keep you, your staff, and your clients breathing cleaner!
Did you know that Kitchener Clean started out as a home cleaning company? Today we are still firmly committed to cleaning your office as thoroughly as we would our own home. We are also dedicated to great customer service, honesty, and integrity.
At Kitchener Clean, we believe that our Office Care Technicians are a key reason we are so successful. We strive to hire the best Office Care Professionals in the business. We take security seriously so all of our staff are bonded and have undergone police checks.
Our reputation is important to us, so we guarantee all of our services. If for any reason you are not completely satisfied, simply contact us and we will return within 24 hours to address your concern at no additional cost.
We even guarantee our response time. If we haven’t responded to any client communication within 24 hours of receiving it, we will offer you a free week of Office Care. That is how strongly we feel about the importance of communication and customer satisfaction. We will always stand behind our work. We guarantee it.
“Great quality and feedback, these guys are very professional
and an excellent cleaning company.”
-- Robert, A Kitchener Clean Customer!