(Originally Published July 29, 2018)
Are you interested in working with commercial cleaners for your office, but don't know where to start? Check out these 6 best office cleaning characteristics to see if your potential office cleaners live up! Professional cleaners can make a big difference in your office and workplace environment. For more information about commercial cleaning services in Kitchener and the surrounding areas, contact Kitchener Clean today!
Wondering what to look for in a professional cleaning service? In this section, we'll outline the 6 best office cleaning characteristics to help you choose the right cleaning service for you, your workplace, and your staff. Did you know that a cleaner office makes clients and workers feel better, reduces illnesses, and boosts workplace productivity? That's why working with professional, experienced cleaners who embody these 6 characteristics is so important!
One common customer challenge that managers often find when working with commercial cleaners is that the cleaning staff are just not as knowledgeable as they should be. A great office cleaning service will have all the right cleaning know-how, even when it comes to tricky, high-traffic areas such as bathrooms and kitchens.
Not only will a great cleaning service know the right techniques to provide a thorough clean and sanitation, they will also know exactly how and when to use certain tools and machinery. They will have up-to-date cleaning tools and will ensure that they can answer any customer concerns or questions regarding cleaning methods.
What To Expect From Kitchener Clean: We have over 20 years of combined industry experience and are knowledgable of many different practices for different surfaces and objects, cleaning methods, tools, and machinery.
Unfortunately, many office owners and managers have experienced unreliable cleaning services. When your cleaning service arrives late, early, or at unscheduled times, it can completely disrupt your workplace's rhythm.
A professional cleaning company will be dependable and reliable. You won't have to guess when they'll show up! Many experienced cleaners will work with their clients to create a cleaning schedule that works well for everyone - a schedule that helps ensure the least distractions and disruptions to daily life. Dependable cleaners also provide dependable work! You can rest assured that every clean will be as good as the last.
What To Expect From Kitchener Clean: We always show up and clean our clients' offices at the prearranged time. There is never any guessing as to when your offices will be cleaned.
Professional office cleaners will charge you a fair price for their services. Managers shouldn't have to constantly worry about overcharging or hidden fees. Keep in mind that affordable does not necessarily mean "the cheapest option."
Often, when something looks way too good to be true, that's because it is! However, a good cleaning company will understand budget restrictions and work hard with business owners to find a plan and schedule that works within their unique budget.
What To Expect From Kitchener Clean: We work with our clients to find a cleaning schedule and program that works within your specific needs and budget!
A great commercial cleaning company will not avoid feedback or constructive criticism, instead, they will always seek out feedback to ensure clients feel happy and all needs are met. A professional company should provide ample opportunities for clients to express how they feel about the services they receive.
This not only lets cleaners know what their current strengths and weaknesses are, but also allows for open communication. For example, if a client is unhappy with the state of their office windows, their cleaning company can recommend a new package that includes more frequent window cleaning.
What To Expect From Kitchener Clean: We are always ready to communicate with our clients! We guarantee to respond to any client communication within 24 hours and we strive to respond in under 1 hour.
When you work with a professional cleaning company, you'll notice that they not only meet your expectations, they constantly work to exceed your expectations! A great cleaning service takes pride in their work and enjoys it, so they will do more than just meet the bare minimum standards. When working with professionals, you won't have to ask them to re-clean or re-do any work, as everything is left cleaner than you ever imagined!
What To Expect From Kitchener Clean: We are committed to making sure that you never have to re-clean anything. We promise to regularly follow-up with you to ensure that our Office Care Technicians have done a thorough job.
Another common customer challenge business owners find when they work with a commercial cleaning service is a lack of attention to detail. Attention to detail is so important, and somewhat combines other practices such as working beyond expectation and being knowledgable.
A company that cares about its work and is knowledgable in its practices will also pay close attention to detail. This means cleaning those often-forgotten corners, ensuring kitchen appliances are sparkling clean, and not just cleaning but also sanitizing areas that require it.
What To Expect From Kitchener Clean: Our standard of cleanliness is so high that we don't just clean around objects, we take the time to lift them up and clean underneath. We also ensure that the 1,000th clean is as good as the 1st. We guarantee that your office will be spotless after every single visit.
Kitchener Clean is a locally owned and operated family business, so we treat our customers like we would treat our own family - with respect. We value integrity, consistency, and thoroughness with all of our clients. We also use non-toxic cleaning methods to keep you, your staff, and your clients breathing cleaner!
Did you know that Kitchener Clean started out as a home cleaning company? Today we are still firmly committed to cleaning your office as thoroughly as we would our own home. We are also dedicated to great customer service, honesty, and integrity.
At Kitchener Clean, we believe that our Office Care Technicians are a key reason we are so successful. We strive to hire the best Office Care Professionals in the business. We take security seriously so all of our staff are bonded and have undergone police checks.
Our reputation is important to us, so we guarantee all of our services. If for any reason you are not completely satisfied, simply contact us and we will return within 24 hours to address your concern at no additional cost.
We even guarantee our response time. If we haven’t responded to any client communication within 24 hours of receiving it, we will offer you a free week of Office Care. That is how strongly we feel about the importance of communication and customer satisfaction. We will always stand behind our work. We guarantee it.
“Great quality and feedback, these guys are very professional
and an excellent cleaning company.”
-- Robert, A Kitchener Clean Customer!